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Frequently Asked Questions

Please review the below listed FAQs to learn more about this exciting and valuable program or to answer any specific questions that you might have.

How do I earn any rewards?
When do I receive my rewards?
What is a $50 Monthly Pet Happy Reward?
Is there a limit to the amount of rewards that may be earned using the $50 Monthly Pet Happy Reward?
How will my earned rewards be issued?
How long is access to this pet membership, and website with the included Monthly Pet Reward available to me?
Is there a minimum reward that must be earned to receive a payout?
Can I request a reward payout more than 1 time if I still have available rewards?
What happens when my membership is canceled and I no longer have access to this website?
What is the reward payout amount for each Featured Pet Merchant?
How many merchants are available to earn Pet Happy Rewards?
Can I go straight to a merchant’s website to make a purchase and still earn my 10% Pet Happy Reward?
How long will it take for an earned reward from a purchase to be available to be requested?
Can I renew my membership and continue to get access to this benefit program and this website?

ANSWERS TO YOUR QUESTIONS

How do I earn any rewards?
You will earn rewards every time you go through this website using the available online merchant links and offers to visit the merchant or other website and make a purchase. You must visit the actual merchant websites’ only through this website to ensure that your purchase is properly tracked and your reward is credited to your account. Simply login to the main inside member area, and click on any of the listed pet merchants located within the Featured Pet Merchant section located on the left navigation area of the website. Once you visit any of the Featured Pet Merchant dedicated merchant pages, you will be able to scroll down and click on either the “Visit Pet Merchant” or “Special Offers & Coupons” buttons that will allow you to visit the actual merchant to shop and earn a 10% Pet Happy Reward on your entire purchase, with a maximum of $50 per month as a total in earned rewards through this offer for all combined merchants.

When do I receive my earned rewards?
You are able to receive any earned rewards after a minimum of $25.00 is earned. Your earned rewards can then be requested after you login to this website and click on the “Redeem Pet Rewards” button where you will then have to follow the specified instructions to complete your request for any earned Pet Happy Rewards, which will then be sent to you within 2-3 weeks by U.S. Mail when requested, and after any such qualifying transactions have been verified.

What is a $50 Monthly Pet Happy Reward?
The $50 Monthly Pet Happy Reward is part of the Featured Pet Merchants program where shopping at any of the listed Featured Pet Merchants will earn members a 10% Pet Happy Reward, while also providing them with access to Coupons, Sales, Special Offers and More, for ways to save money while earning their rewards which at 10% can really add up quickly. The $50 Monthly Pet Happy Reward can only be earned when a member shops through this website, at one of the listed Featured Pet Merchants.

The $50 Monthly Pet Happy Reward is not only a great way to provide a valuable Reward AND Benefit to members, but it is as the program is so named, PET Related, and that happens to cover a wide range of just about everything that you or your pets could want. Included as a main aspect of your pet savings and benefit program, this is a monthly reward that provides the member with a valuable opportunity to earn and receive up to $50 each and every month that you remain an active member, up to a maximum of $600 per year, and with your reward issued to you in the form of a major pet merchant gift card that you can choose when redeeming your earned Pet Happy Rewards. When redeeming your earned rewards, you will be able to choose a gift card from such major pet merchants as Petsmart, Petco, and others, mailed directly to you, so that you can shop where you want and for what you want with your valuable rewards that you earned.

Is there a limit to the amount of rewards that may be earned using the $50 Monthly Pet Happy Reward?
Yes, there is a limit as to how much can be earned using this valuable monthly rewards program. The actual monthly maximum limit is $50 per month with an annual maximum amount of $600.

How will my earned rewards be issued?
Earned Pet Happy Rewards are issued and sent to you when requested by you, after logging into this website and clicking on the “Redeem Pet Rewards” button located on the left navigation of this website. As long as you have earned your available Pet Rewards by shopping at one or more of the listed Featured Pet Merchants within this site and you request a Payout as instructed of your earned and available Rewards, your earned Rewards will be mailed out to you in the form of the major merchant Gift Card that you chose when first requesting your Payout and that will be mailed out to you within 2-3 weeks by U.S. Mail.

How long is access to this pet membership, and website with the included Monthly Pet Reward available to me?
This is a pet savings and benefit program exclusively available to members that are either have access to this program and website, on a month to month basis or annual basis. Please make sure to consult the current Terms and Conditions regarding this program and overall membership Terms for additional information. Your membership is already active, however, you will need to activate your online access at this website in order to not only get access to view and use your available pet benefits, but also to use the included $50 Monthly Pet Happy Reward that is part o of the Featured Pet Benefit section. Upon Activation of your online account to access this website as instructed, you will have unlimited access to this website for as long as you remain an active member.

Is there a minimum reward that must be earned to receive a payout?
Yes. You must earn a minimum of $25.00 in order to request your reward.

Can I request a reward payout more than 1 time if I still have available rewards?
Yes, even though a reward payout may be requested only up to 1 time per month, as long as there are funds earned as a result of your shopping and earning your Pet Reward on each of those purchases, AND you still have not earned and received up to the $50 Monthly maximum amount as stated throughout this website, then you can request another payout the following month as long as you are not earning and receiving more than $50 per month, and no more than 1 payout request has been made within a 1 month period, and for a minimum of $25 each time such a request is made. If you do earn the maximum Auto Reward amount of $50 during a given month, and you requested a payout already of $25 during that month, then the next month you may request the remaining amount you have already earned, the following month.

What happens when my membership is canceled and I no longer have access to this website?
If your pet membership has expired for any reason, including if you canceled it or it was billing related, then your membership would be considered canceled and inactive with access to all benefits, rewards and this website no longer available. This further means that your $50 Monthly Pet Reward program is considered expired and you will no longer have access to this website to earn any additional rewards. Upon expiration, access to this website and the ability to earn any rewards will stop and any Pet Happy Rewards that have been earned but not yet requested to be paid out, may still be requested to be paid to you within 30 days of membership cancelation. After the 30 days has elapsed, and no claims or requests to have those earned Rewards paid out were made during that time period, then those earned Rewards are forfeit and can no longer be claimed or requested by any party.

What is the reward payout amount for each Featured Pet Merchant?
The actual percent (%) of your total purchase that you receive as your earned Pet Happy Reward, is calculated at the rate of 10% of your entire purchase, less taxes; shipping fees and any other surcharges, and that rate is used on all transactions made at the listed Featured Pet Merchant online destinations, up to a total monthly maximum of $50. Even if more than that amount could have been earned based solely upon the actual amount of purchases made, there is no way to carry over additional earned Rewards from another month if the month you earned those rewards, you already earned and received up to the monthly maximum amount of $50.

How many merchants are available to earn Pet Happy Rewards?
There are over 20 available merchants and other vendors that provide the stated 10% Pet Happy Reward on all purchases made through this program, up to the monthly maximum amount of $50.

Can I go straight to a merchant’s website to make a purchase and still earn my 10% Pet Happy Reward?
No. To ensure that your purchase is properly tracked and your reward can be verified and paid out when requested, you must first enter this website and visit the merchant by clicking on the link provided on this website.

How long will it take for an earned reward from a purchase to be available to be requested?
You can expect to have an earned reward from a recent purchase made available and able to be requested to be paid out, after a minimum of 21 days from the date of your purchase.

Can I renew my membership and continue to get access to this benefit program and this website?
Yes, you may continue as an active member simply by either not canceling your membership, and making sure you remain active or by renewing your membership which could be either annually or monthly depending on the program you are enrolled. It is always best to confirm this with any billing department. As long as you are an active member you have access to the available member benefits and this member website, subject to the listed Terms & Conditions.

For any additional information, please view the Terms & Conditions.